"Accenture" recruits Freshers(0-5)Yrs

"Accenture"

"Accenture" recruits Freshers(0-5)Yrs

Accenture is the world's leading management consulting and technology services organization. Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and governments. With deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. With more than 123,000 people in 48 countries, the company generated net revenues of $ 15.55 billion in the last fiscal year ended August 31, 2005
Designation:
Customer Service Executive
Job Description:
As a part of the Accenture Delivery Centers in India for BPO, you will stay up-to-date with the latest thinking and gain access to the latest tools and technologies. You will also be joining a global network of people with diverse backgrounds and a vast range of skills, experience and expertise. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform to build a career. Accenture is able to offer a broad range of career opportunities to its people while providing highly competitive compensation and benefits.
Key responsibilities may include;
Handle inbound notification calls from customers within required handling time and at appropriate quality levels.
Probe customer responses to ensure accuracy of claim, while maintaining empathy level.
Identify calls requiring escalation and escalate to right Person.
Contribute to team performance and goals through individual performance and suggestions for improvement where sought

Desired Profile:
Eligibility
Graduates/Post Graduates with 0 - 4 Yrs of any Experience.
B.E with less than 55% can also apply
Under Graduates with minimum 6 Months of International Call centre exp/ 1 Yr of any experience
You should possess good analytical and communication skills along with basic computer knowledge.
Successful candidates will be a graduate in any field and possess excellent communication skills. You will demonstrate a committed approach and relish the opportunity to deliver world-class service to your clients in order to ultimately improve business performance. You will also be flexible to work a shift roster.

How to Apply
If you are interested please send your updated profile to the following id.

deepika.prasad@accenture.com

Experience: 0 - 5

Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization

Location: Bangalore
Keyword: Good Communication Skills
Contact: Deepika Prasad
Accenture
Accenture IBC Knowledge Park
4/1, Bannerghatta Road
Bangalore - Karnataka ,In 560029
Telephone: 91-080-41387486
Website: http://www.accenture.com

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