"Synygy India" Needs Software Support(0-2)Yrs
"Synygy India"
Experience:
0 - 2 Years
Location:
Pune
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Industry Type:
IT-Software/ Software Services
Functional Area:
Application Programming, Maintenance
Job Description
As a Software Support Specialist at Synygy, you will provide technical support to internal and external clients for Synygy software solutions. Your responsibilities will include:
-Diagnose software coding and configuration issues entered by client
-Work with software development, systems, and consulting groups to determine best response to issues
-Ensure that client issues are resolved
-Communicate information on known and resolved issues to clients
-Perform regular status reviews of problems/issues
-Diagnose software coding and configuration issues entered by client
-Work with software development, systems, and consulting groups to determine best response to issues
-Ensure that client issues are resolved
-Communicate information on known and resolved issues to clients
-Perform regular status reviews of problems/issues
Desired Candidate Profile
Specific qualifications include:
-Excellent diagnostic troubleshooting and problem solving abilities
-Must have excellent oral and written English skills
-Commitment to client satisfaction
-Must be willing to periodically work evening and overnight shifts in addition to day shift as part of support schedule
-Must be willing to periodically be on-call for off-hours support issues.
-Must have experience in development or support on Windows platform, UNIX (Solaris) platform is also desirable
-Must have experience on SQL Server database, Oracle database also desirable
-Must have experience programming in Java (J2EE)
-Must have ability to write, troubleshoot, and modify SQL Server stored procedures
-Experience programming in Visual Basic and/or C++ desirable
-Experience with web development (JSP) desirable
-Experience with Tomcat, WebLogic, WebSphere application environments desireable
-Excellent diagnostic troubleshooting and problem solving abilities
-Must have excellent oral and written English skills
-Commitment to client satisfaction
-Must be willing to periodically work evening and overnight shifts in addition to day shift as part of support schedule
-Must be willing to periodically be on-call for off-hours support issues.
-Must have experience in development or support on Windows platform, UNIX (Solaris) platform is also desirable
-Must have experience on SQL Server database, Oracle database also desirable
-Must have experience programming in Java (J2EE)
-Must have ability to write, troubleshoot, and modify SQL Server stored procedures
-Experience programming in Visual Basic and/or C++ desirable
-Experience with web development (JSP) desirable
-Experience with Tomcat, WebLogic, WebSphere application environments desireable
Company Profile
SYNYGY, an authority in Sales Performance Management, is the largest provider of solutions for solving problems related to the management of sales compensation plans. Synygy has been in business for the last 15 years and has a global presence with five offices in three continents and has 450 professionals working worldwide. Synygy's world headquarters is located in Chester, Pennsylvania, USA. In India, Synygy has a large Software-product R&D and Professional Services center at PUNE, Maharashtra.
Life at Synygy is about working with teams of exceptionally bright and talented people who are all driven to succeed. At the same time, we know how to have fun.
Life at Synygy is about working with teams of exceptionally bright and talented people who are all driven to succeed. At the same time, we know how to have fun.
Contact Details
Company Name:
Synygy India Pvt. Ltd.
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