" Dell " looking for Fresh Graduates

6.12.07

" Dell " looking for Fresh Graduates

" Dell "

" Dell " looking for Fresh Graduates

Education:
0 - 2 Years
Location:
Bangalore
Compensation:
Rupees 1,00,000 - 2,25,000
COMPENSATION BEST IN THE INDUSTRY Education:
UG - B.A - Any Specialization;B.B.A - Management;B.Com - Commerce;B.Sc - Any Specialization
PG - Other
Industry Type: BPO/ITES /CRM/Transcription
Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Job Description:
To collect the original units back from the customer after the exchange is set up.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. Escalate problems when unable to resolve customer issues.Log and sufficiently document all contacts with customers in designated tools.

Desired Candidate Profile:
Bachelor Degree ( No BCA, BE , BTECH )
Candidates looking for a change from Voice process to Non voice can apply

Fresher can also apply !
Company Profile:
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Contact Details
Company Name: Dell International Services

Website: http://www.dell.com

Executive Name: CHANDRAKALA

Address: Dell International Services
Divyashree Greens,Survey # 12/1, 12/2A ,
Challaghata village, Varthur Hobli,
Kormangla Inner Ring Road,
Bangalore - Karnataka ,IN 560036

Email Address: chandrakala_shashidh@dell.com

Telephone: 9886043351
Keywords: GOOD COMMUNICATION SKILLS, GOOD ANALYTICAL SKILLS, FLEXIBLE IN SHIFTS
Reference ID: OP

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