Cegedim Software India Needs Freshers(0-5)Yrs

Cegedim Software India

Cegedim Software India Needs Freshers(0-5)Yrs

Telecom Analyst
Cegedim Software India Pvt. Ltd.

Experience:

0 - 5 Years

Location:

Bangalore

Education:

UG - B.Tech/B.E. - Any Specialization

PG - M.Sc - Any Specialization;M.Tech - Any Specialization;MCA - Computers

Industry Type:

IT-Software/ Software Services

Functional Area:

Telecom Software

Job Description

Resolve first and second level phone, voice mail and fax issues within the SLAs set for the department. This includes phone moves, adds and changes for the PBX and Voice mail systems.
Assist in the installation of major telecommunications projects such as movement of an existing department to a new location, development of telecommunications systems in conjunctions with a new construction, total replacement of a system, etc.
Develops and runs reports for PBX, Call Center and Voice mail capacities and usage.
Conducts final acceptance testing of new or revised equipment and systems

Desired Candidate Profile

Experience in telecommunications field with working knowledge and experience in PBX, ACD, voice mail and call accounting systems.
Experience in a major call center environment with a minimum of 2 years system administration operation and maintenance of PBX, ACD, and voice mail systems. Avaya G3r PBX and CMS preferred.
Experience with Audix 1 voice mail a plus.
Experience with Voice Over IP 'VOIP'
Experience with the voice mail networks

Company Profile

Cegedim has been developing exclusive databases and high value added software solutions since 1969.
Established as the world's leading CRM provider for the life sciences industry with its Cegedim Dendrite business unit, Cegedim provides the world's largest pharmaceutical companies with vital support for successful Customer Relationship Management (CRM). Its Cegedim Strategic Data and Cegedim Customer Information business units are also dedicated to pharmaceutical companies and help them improve sales & marketing effectiveness thanks to the Group's strategic databases focused on the world drug market.
This expertise falls into the Healthcare and strategic data division of the Cegedim Group, which comprises the services specifically designed for pharmaceutical companies cited above and specific solutions dedicated to healthcare professionals and health insurance providers.

The Technologies and services division capitalizes on the Group's technical skills in order to provide specific solutions to clients of various sectors.

Cegedim 2006 revenue would amount to 877 million for a workforce of 7,500 and operations in more than 80 countries. To learn more, please see our

website: www.cegedim.com

Contact Details

Company Name:

Cegedim Software India Pvt. Ltd.

Website:

http://www.cegedim.com

Executive Name:

Augustine Kurian

Address:

Cegedim Software India Pvt Ltd

Maruthi InfoTech Centre

11/1, 12/1 Kormangala Inner Ring Road

Amarjyothi Layout